Amazon
Amazon–Acumatica Integration connects Amazon (FBM and FBA) with Acumatica through a governed store configuration and an intermediate server. It imports orders, creates and sends PO acknowledgements and shipment fulfillments, synchronizes inventory quantities, and processes refunds, all from Acumatica screens. Cross-references and store-level defaults align items, payments, carriers, taxes, warehouses, and customers so data lands correctly on day one and remains consistent through the order-to-cash cycle.
Amazon
Amazon–Acumatica Integration connects Amazon (FBM and FBA) with Acumatica through a governed store configuration and an intermediate server. It imports orders, creates and sends PO acknowledgements and shipment fulfillments, synchronizes inventory quantities, and processes refunds, all from Acumatica screens.
Cross-references and store-level defaults align items, payments, carriers, taxes, warehouses, and customers so data lands correctly on day one and remains consistent through the order-to-cash cycle.
1
End-to-end order lifecycle for FBM and FBA
The connector retrieves Amazon orders into Acumatica and lets users review, select, and import them as Sales Orders or Invoices. From there, standard actions create shipments, confirm them, prepare invoices, and release documents—each step driving the right Amazon events without side systems. Errors are surfaced in-grid and via trace so operators can correct and reprocess quickly.
For FBA, shipments and deliveries are imported and translated into Acumatica transfer flows: transfer Sales Orders move goods between warehouses, and Purchase Receipts update destination stock on release. FBA orders can be imported directly as invoices when configured, keeping the process lean while preserving traceability.
2
Acknowledgement and fulfillment automation
PO acknowledgements can be sent one-by-one from the Sales Order or in batch from a processing screen. The flow supports both success and failure statuses, with cancellation reasons captured for governance.
Fulfillment exports are triggered automatically when shipments are confirmed or when invoices are prepared, or they can be processed in batch from an export screen. This ensures Amazon reflects Acumatica’s released state with minimal operator effort and consistent timing.
3
Master data mapping and data quality
Cross-reference tables map Amazon values to Acumatica values for items (SKU/ASIN), payment methods, and Ship Via carriers, so imported documents use correct, reportable codes. Customer handling is flexible: create customers on the fly from Amazon data or use a default customer; shipping and billing addresses can be overridden from the order as needed.
Item handling supports controlled imports: new SKUs can be created in Acumatica when enabled, with titles placed on Sales Order lines; UOM, tax categories, tax zones, and client tax IDs can be set to meet compliance and posting requirements. Carrier codes, cancel reasons, and adjustment reasons are all maintained centrally for clean audit trails.
4
Inventory synchronization and multi-warehouse control
Inventory quantities can be exported to Amazon based on a selected set of warehouses, with a choice of quantity basis (On hand, Available, or Available for Shipment). This avoids over-promising and aligns marketplace availability with actual, releasable stock.
SKU mapping and inventory detail tools help keep Amazon catalog entries in sync with Acumatica items. Operators can load products, fetch by ASIN or SellerSKU, and sync FBA products into Acumatica, reducing manual setup and keeping offer quantities current.
5
Structured refunds and exception handling
Refunded Amazon orders are imported and processed according to their lifecycle stage. The connector automatically applies the correct Acumatica action: create a Customer Refund payment and close an untouched order, delete an unconfirmed shipment, create and apply a Credit Memo when shipments or invoices exist, or reverse a released invoice.
Each case updates the appropriate documents and marks the refund as processed, closing the loop so financials, inventory, and Amazon status remain aligned without manual reconciliation.
6
Store-level configuration, security, and governance
Each Amazon store is configured with connection credentials, marketplace and region, and default behaviors for imports, documents, customers, and payments. A default store can be designated to simplify processing screens.
For FBA, destination order type, destination warehouse, and optional ship-from mapping to Amazon Fulfillment Centers are defined in one place. Deployment follows Acumatica customization projects (add, validate, publish, export/import), supporting multi-tenant rollouts and versioned updates under IT control.
Tagline
SCHEDULE A DEMO
«Just as a conductor ensures every instrument in an orchestra plays in harmony, this Amazon-Acumatica integration acts as the central conductor for your business operations, making sure every piece of sales, inventory, and financial data plays together perfectly for a seamless performance.»
Tagline
SCHEDULE A DEMO
«Just as a conductor ensures every instrument in an orchestra plays in harmony, this Amazon-Acumatica integration acts as the central conductor for your business operations, making sure every piece of sales, inventory, and financial data plays together perfectly for a seamless performance.»
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