Link Amazon to your ERP so orders, inventory, fulfillment, and refunds sync automatically — across both FBM and FBA.

Why Amazon is hard on your back office

Selling on Amazon is great for reach, but it’s tough on your back office. Orders pour in, and someone has to move every one of them into Acumatica. Some you ship yourself, and some Amazon ships for you out of its own warehouses, and those two paths work completely differently. Do all of that by hand and it’s slow, easy to get wrong, and almost impossible to keep your stock numbers straight.

The Amazon Connector of Biz-Tech Services, Inc. takes that work off your plate. It links Amazon Seller Central to Acumatica so orders, inventory, fulfillment, and refunds flow between them automatically, for both fulfillment models. Let’s walk through how you connect them.

How the connection works

One thing worth knowing up front: the connector talks to Amazon through a secure intermediate server that Biz-Tech Services, Inc. runs. Acumatica connects to that server, and the server handles the conversation with Amazon integration. You don’t have to manage any of that plumbing yourself. You just set up the connection once.

Step one: authorize Biz-Tech in Seller Central

Setup begins in Amazon Seller Central, where you give Biz-Tech permission to connect. In your Seller Central settings you authorize a new developer, enter Biz-Tech’s developer name and ID number, and accept the agreement. Amazon then generates your credentials: a Seller ID, a Marketplace ID, and an authorization token.

You take those credentials into the Amazon Store screen in Acumatica, along with your marketplace and region, and test the connection. Once it succeeds, your store is linked, and you can set your defaults, like the order type and the warehouse new orders should use.

Two ways to sell: FBM and FBA

Amazon selling comes in two flavors, and the connector handles both. FBM, or Fulfillment by Merchant, means you store and ship the orders yourself. FBA, or Fulfillment by Amazon, means Amazon holds your inventory in its centers and ships on your behalf. Each one has its own setup, so let’s take them in turn. For FBM process confirmations, you ca nuse the Export FBM PO Acknowledgement process.

Bringing in your own shipped orders

For merchant-fulfilled orders, the connector pulls your Amazon orders in and creates them as sales orders or invoices in Acumatica. It can create the customer on the fly if they don’t exist yet, bring in the tax and payment details, and assign a default warehouse. The key to clean orders is SKU mapping. Through the Inventory Details tab, each Amazon SKU is matched to an Acumatica inventory item, and you can pull products in by their SKU or their ASIN, so every order line lands on the right product.

Confirming and fulfilling

From there, fulfillment follows a clear path. You send Amazon a purchase order acknowledgement to confirm you’ve received the order, then you create the shipment, add the tracking number, and confirm it. When you prepare the invoice, the connector reports that fulfillment back to Amazon automatically, so the order is marked shipped on Amazon’s side without you ever logging in.

Letting Amazon do the shipping

Fulfillment by Amazon integration works differently, because the goods move into Amazon’s centers. Here the connector imports your FBA orders as invoices, and it imports the shipments you send to Amazon as transfer orders, mapping each Amazon fulfillment center to the Acumatica warehouse the stock ships from. As deliveries are confirmed, they come in as receipts at the destination warehouse, so your inventory reflects where everything actually is. It even checks received quantities against shipped quantities and flags any mismatch, so discrepancies get caught instead of quietly throwing your counts off.

Keeping inventory honest

In both models, your stock levels stay aligned. From the inventory screen, the connector sends your Acumatica quantities up to Amazon, using the combined total across the warehouses you choose, and whichever measure you prefer, like on hand or available. That’s what keeps you from overselling something you no longer have.

Handling refunds

Refunds are handled end to end. You import refunded orders from Amazon, and the connector does the right thing based on how far the order has progressed, whether that’s creating a customer refund payment, removing a shipment that wasn’t confirmed yet, or issuing a credit memo if the order was already invoiced. Each refund uses an adjustment reason, so your records stay clean and easy to audit.

One clear picture

And to keep an eye on all of it, there’s a single view that shows your merchant-fulfilled and Amazon-fulfilled orders side by side, plus a warehouse quantities screen for tracking what’s where. So even across two fulfillment models, you always have one clear picture of your Amazon business.

The bottom line

Once it’s connected, Amazon Seller Central and Acumatica work as one. Orders flow in, fulfillment flows back, inventory stays honest across both models, and refunds take care of themselves. Your team stops re-keying Amazon orders and gets back to selling.

If you’d like help connecting your own Seller Central account, the team at Biz-Tech Services does exactly this. Visit biz-techservices.com to book a walkthrough and see your Amazon orders flow straight into Acumatica.

How to Connect Amazon Seller Central to Acumatica

Link Amazon to your ERP so orders, inventory, fulfillment, and refunds sync automatically — across both FBM and FBA.

Why Amazon is hard on your back office

Selling on Amazon is great for reach, but it’s tough on your back office. Orders pour in, and someone has to move every one of them into Acumatica. Some you ship yourself, and some Amazon ships for you out of its own warehouses, and those two paths work completely differently. Do all of that by hand and it’s slow, easy to get wrong, and almost impossible to keep your stock numbers straight.

The Amazon Connector of Biz-Tech Services, Inc. takes that work off your plate. It links Amazon Seller Central to Acumatica so orders, inventory, fulfillment, and refunds flow between them automatically, for both fulfillment models. Let’s walk through how you connect them.

How the connection works

One thing worth knowing up front: the connector talks to Amazon through a secure intermediate server that Biz-Tech Services, Inc. runs. Acumatica connects to that server, and the server handles the conversation with Amazon integration. You don’t have to manage any of that plumbing yourself. You just set up the connection once.

Step one: authorize Biz-Tech in Seller Central

Setup begins in Amazon Seller Central, where you give Biz-Tech permission to connect. In your Seller Central settings you authorize a new developer, enter Biz-Tech’s developer name and ID number, and accept the agreement. Amazon then generates your credentials: a Seller ID, a Marketplace ID, and an authorization token.

You take those credentials into the Amazon Store screen in Acumatica, along with your marketplace and region, and test the connection. Once it succeeds, your store is linked, and you can set your defaults, like the order type and the warehouse new orders should use.

Two ways to sell: FBM and FBA

Amazon selling comes in two flavors, and the connector handles both. FBM, or Fulfillment by Merchant, means you store and ship the orders yourself. FBA, or Fulfillment by Amazon, means Amazon holds your inventory in its centers and ships on your behalf. Each one has its own setup, so let’s take them in turn. For FBM process confirmations, you ca nuse the Export FBM PO Acknowledgement process.

Bringing in your own shipped orders

For merchant-fulfilled orders, the connector pulls your Amazon orders in and creates them as sales orders or invoices in Acumatica. It can create the customer on the fly if they don’t exist yet, bring in the tax and payment details, and assign a default warehouse. The key to clean orders is SKU mapping. Through the Inventory Details tab, each Amazon SKU is matched to an Acumatica inventory item, and you can pull products in by their SKU or their ASIN, so every order line lands on the right product.

Confirming and fulfilling

From there, fulfillment follows a clear path. You send Amazon a purchase order acknowledgement to confirm you’ve received the order, then you create the shipment, add the tracking number, and confirm it. When you prepare the invoice, the connector reports that fulfillment back to Amazon automatically, so the order is marked shipped on Amazon’s side without you ever logging in.

Letting Amazon do the shipping

Fulfillment by Amazon integration works differently, because the goods move into Amazon’s centers. Here the connector imports your FBA orders as invoices, and it imports the shipments you send to Amazon as transfer orders, mapping each Amazon fulfillment center to the Acumatica warehouse the stock ships from. As deliveries are confirmed, they come in as receipts at the destination warehouse, so your inventory reflects where everything actually is. It even checks received quantities against shipped quantities and flags any mismatch, so discrepancies get caught instead of quietly throwing your counts off.

Keeping inventory honest

In both models, your stock levels stay aligned. From the inventory screen, the connector sends your Acumatica quantities up to Amazon, using the combined total across the warehouses you choose, and whichever measure you prefer, like on hand or available. That’s what keeps you from overselling something you no longer have.

Handling refunds

Refunds are handled end to end. You import refunded orders from Amazon, and the connector does the right thing based on how far the order has progressed, whether that’s creating a customer refund payment, removing a shipment that wasn’t confirmed yet, or issuing a credit memo if the order was already invoiced. Each refund uses an adjustment reason, so your records stay clean and easy to audit.

One clear picture

And to keep an eye on all of it, there’s a single view that shows your merchant-fulfilled and Amazon-fulfilled orders side by side, plus a warehouse quantities screen for tracking what’s where. So even across two fulfillment models, you always have one clear picture of your Amazon business.

The bottom line

Once it’s connected, Amazon Seller Central and Acumatica work as one. Orders flow in, fulfillment flows back, inventory stays honest across both models, and refunds take care of themselves. Your team stops re-keying Amazon orders and gets back to selling.

If you’d like help connecting your own Seller Central account, the team at Biz-Tech Services does exactly this. Visit biz-techservices.com to book a walkthrough and see your Amazon orders flow straight into Acumatica.

The post How to Connect Amazon Seller Central to Acumatica appeared first on Biz-Tech Services.

How to Connect Amazon Seller Central to Acumatica

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Link your Shopify store to your ERP so orders, products, inventory, customers, and fulfillment stay in sync — automatically.

Two systems that don’t talk to each other

If you sell on Shopify and run your business on Acumatica, you’re really running two systems that don’t naturally talk to each other. Orders land in Shopify, and someone has to move them into Acumatica. Stock counts drift apart. A product keeps selling online after you’ve run out. Every manual handoff is slow, and every one is a chance for a mistake.

The Biz-Tech Shopify Connector ties the two together, so orders, products, inventory, customers, and fulfillment flow between them automatically. Let’s walk through how you connect them.

Step one: enter your Shopify credentials

The connection starts with credentials. Once the connector is installed, a Shopify workspace appears inside Acumatica. You open the Shopify Store screen, add a new store, and enter the API credentials from your Shopify account. Then you press Test Credentials, and when the connection succeeds, the two systems are linked. From here you set a few ground rules, like whether this is your default store, whether you’re running business-to-business, and whether orders should also export back to Shopify.

Setting up how orders come in

Next you decide how orders are handled. You choose whether each Shopify order becomes a sales order or an invoice in Acumatica, you pick the order financial statuses, and you select which order statuses to pull in, like fulfilled, unfulfilled, or partially fulfilled. You also set a start date so it only imports from the point you choose. Configure the “Begin Order Date” field for the 1^st time order retrieval, and the “Last Imported Order Date” field will be updated to keep a date of the rrecently updated order to start the next order retrieval from that point. After that, bringing orders in is simple. On the Import Shopify Orders screen you press Get Orders, then import them one at a time or all at once, and you can put that on a schedule so it runs on its own.

Matching up your locations

Shopify and Acumatica each track stock by location, so you line them up. The connector loads your Shopify locations and lets you map each one to the matching Acumatica warehouse. You also choose which quantity it should report, whether that’s on hand, available, or available for shipment, and when several warehouses feed a location, it adds them together so your storefront shows an accurate number.

Keeping products and variants in sync

Your catalog stays aligned too. You can push your Acumatica items out to Shopify, or pull Shopify items in, matched up by their SKU. And if you sell variations, say a t-shirt in several sizes and colors, the connector handles that through template and matrix items. One template product carries its individual variants, and each variant has its own SKU, price, and stock.

Connecting customers and B2B companies

Customers come across as well. When an order arrives, the connector can create or match the customer record in Acumatica, and it can sync customer details back to Shopify so both sides stay current. If you sell business-to-business on Shopify Plus, it goes further. Turning on the B2B option lets you sync whole company profiles, with their multiple contacts, their locations, and their custom price lists, and you can import or export those companies in bulk.

Turning on webhooks for real-time updates

For everything to feel instant, you can turn on webhooks. With webhooks enabled, a new order, a fulfillment, or a refund in Shopify triggers the matching process in Acumatica automatically. So an order placed on your store can appear in Acumatica on its own, without anyone pressing a button.

Inventory that stays honest

Once your products are connected, keeping quantities aligned is automatic. From the inventory export screen, the connector sends your Acumatica stock levels to Shopify, using the combined total across the warehouses you selected, and you can schedule that to run regularly. That’s what keeps you from overselling something you no longer have.

Closing the loop with fulfillment

Fulfillment is where the connection really pays off. When you Prepare Invoice in Acumatica, the connector reports that fulfillment back to Shopify, and sends the tracking number across. Your customer is updated automatically, and the order shows as fulfilled on both sides.

Handling refunds cleanly

Refunds are handled with the same care. You can import refunded orders from Shopify, and the connector works out the right response based on where the order stands. It might create a customer refund payment, remove a shipment that hasn’t been confirmed yet, or issue a credit memo if the order has already been invoiced. Either way, your books stay in step with what actually happened on the store.

The bottom line

Once it’s connected, your Shopify store and your Acumatica system work as one. Orders flow in, inventory stays honest, customers and catalog stay in step, and fulfillment and refunds take care of themselves. Your team stops copying data and gets back to growing the business.

If you’d like help connecting your own store, the team at Biz-Tech Services does exactly this. Visit biz-techservices.com to book a walkthrough and see your Shopify orders flow straight into Acumatica.

The post How to Connect Shopify to Acumatica appeared first on Biz-Tech Services.

Link your online store to your ERP so orders, products, inventory, and payments stay in sync — automatically.

The double-entry problem

If you sell on a WooCommerce store and run your business on Acumatica, you’ve probably felt the gap between them. Orders come in on your website, and then someone has to re-key them into your ERP. Stock levels drift apart. A product sells online that you no longer carry. It’s a lot of manual work, and every handoff is a chance for something to go wrong.

The Biz-Tech WooCommerce Connector closes that gap. It links your WooCommerce store and your Acumatica system so that orders, products, inventory, customers, and payments flow between them without anyone copying data by hand. Let’s walk through how you connect the two.

Step one: create your API keys in WooCommerce

The connection runs on WooCommerce’s REST API, which uses a key to control access. So the first thing you do is generate that key on your website. In WooCommerce, you go to Settings, then Advanced, then REST API, and add a new key. You give it a description, choose the user it belongs to, and set the permission level to Read and Write so data can move in both directions. WooCommerce then gives you two values, a Consumer Key and a Consumer Secret. Keep those handy, because Acumatica needs them next.

Step two: enter your credentials in Acumatica

Once the connector package is installed, a WooCommerce workspace appears right inside your Acumatica menu. You start on the WooCommerce Store Preferences screen and enter the credentials you just generated, your Consumer Key, your Consumer Secret, your store’s web address, and your WordPress login. Then you press Test Credentials. When you see the message that your credentials are valid, the two systems are talking, and you’re ready to configure how they work together.

Step three: set up the WooCommerce Store

The WooCommerce Store screen is the control center of the whole integration. This is where you decide how orders behave when they arrive. You choose that incoming orders become sales orders in Acumatica or invoiced directly, you set a default order type and a default warehouse, and you tell the system which order statuses to pull in, like processing or completed. You can also set a start date so it only imports orders from a point you choose, and you decide whether you’re running in standard retail mode or business-to-business mode.

Bringing orders in

With that in place, bringing orders into Acumatica is simple. On the Import WooCommerce Orders screen, you press Get Orders, and the connector retrieves every order for your selected period. From there you can import them one at a time or import them all at once. And you don’t have to do it manually forever. You can set a schedule so the system retrieves and imports new orders on its own, around the clock.

Keeping products and inventory in sync

The connector also keeps your catalog aligned. From the export screens, you can push your Acumatica items out to WooCommerce, update their prices and images, and publish or unpublish them based on whether they’re in stock.

Just as important, keeps your inventory configred. You choose whether Product Name, SKU, Weight, Image, Dimensions and etc. are sent to WooCommerce. You can also configure the 1^st time creadion or later edits.

The Item Settings tab is where you decide how products are handled as they move between the two systems. You choose whether the connector should create brand-new items in Acumatica automatically, or only match incoming products to items you already have by lining them up on their SKU. And you set the defaults every new item inherits — things like its item type, its unit of measure, and which price gets sent back to your store.

Matching up customers

Customers stay connected too. When an order comes in, the connector can create or match the customer record in Acumatica automatically, using the email and name to avoid duplicates. And if you run a business-to-business store, it can sync your contacts the other way and create matching user accounts on your WooCommerce site, so your buyers can log in and order directly.

Handling payments, taxes, and shipping

Payments are handled with real flexibility. When a customer pays on your website, WooCommerce authorizes the card and reserves the funds. Acumatica then records that authorization and lets you capture the money later, when the order is actually ready to ship. You decide the payment method and type during import, and the connector works with gateways like Ebizcharge and Fortis.

Taxes and shipping come across as well. You can map your tax setup, including external services like Avalara if you use them, so taxes calculate correctly in Acumatica. And you match each WooCommerce shipping method to the right ship-via in Acumatica, so the delivery method on the order is always accurate.

Completing the order: fulfillment

The last piece is fulfillment, and this is where the connection really pays off. You create the shipment in Acumatica, confirm it with the box and tracking number, prepare the invoice, and release it. As you move through those steps, the connector pushes the tracking number and the completion back to WooCommerce, so the order is marked complete on both sides and your customer gets updated automatically. No second system to touch.

Tracking number of Shipment document is moved to WooCommerce and the Order status is updated. Do not forget to have

The bottom line

Once it’s connected, your WooCommerce store and your Acumatica system work as one. Orders flow in, inventory stays accurate, payments line up, and fulfillment closes the loop on its own. Your team stops re-typing and starts focusing on growth.

If you’d like help connecting your own store, the team at Biz-Tech Services does this every day. Visit biz-techservices.com to book a walkthrough and see your WooCommerce orders flow straight into Acumatica.

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What is DocVision?

DocVision is designed to streamline your sales operations. It allows users to upload PDF files—such as purchase orders or shipping requests—and instantly generate corresponding Sales Orders within Acumatica. Because it is a native integration, it ensures smooth performance without any external dependencies, respecting your existing security permissions and audit trails.

Key Features for Maximum Efficiency

1. Smart Customer Recognition: The system automatically identifies customer and ship-to information from each PDF using pre-configured templates.

2. Per-Customer PDF Mapping: No two customers use the same format. DocVision allows you to customize PDF parsing rules for each customer to support multiple document structures.

3. Error Reduction: By extracting information directly from source documents, you minimize manual data entry mistakes and improve data consistency.

4. Scalable & Configurable: As your business grows, you can easily onboard new customers and adapt to new PDF formats.

Setting Up Your Environment

The foundation of DocVision lies in a secure Azure Setup. By configuring your API keys and connection settings within Acumatica, you leverage Microsoft’s cloud platform for high scalability and secure document handling.

Once your credentials are tested and verified, you can begin creating templates in the PDF Import Settings workspace. Here, you simply upload a sample PDF and define the mapping between PDF values and your Acumatica fields. You can even map complex details, such as header fields or specific line items, by selecting advanced target objects.

Smart Handling of Missing Data

What if a purchase order is missing a PO number? DocVision includes a Dynamic PO Number feature. If the field is missing during import, the system automatically alerts you with a warning message, allowing you to select an alternative number so your workflow never hits a dead end. For even greater precision, you can enable Cross-Referencing to map customer-specific inventory IDs and locations directly to your Acumatica records.

A Seamless User Experience

Managing your imports is visual and intuitive. On the Import Document screen, the system uses a color-coded UI to guide you:

1. Green indicates everything is mapped correctly and you are ready to generate your Sales Order.

2. Red highlights errors in specific item lines that need your attention.

3. Yellow points out mapping issues, which can often be resolved instantly with the “Validate Items” button.

High-Volume Processing

For businesses handling a large volume of orders, DocVision supports Batch Processing. You can filter documents by number and generate multiple Sales Orders at once, significantly speeding up your order processing workflows. You can always track your progress through a specialized Generic Inquiry that keeps all your document numbers, template IDs, and generation dates in one place.

Import PDF Documents

A new Import PDF Documents GI represents all documents.

Conclusion Stop wasting valuable time on manual entry. With DocVision, you can transform your PDF purchase orders into Acumatica Sales Orders with just a few clicks.

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Managing environmental compliance, such as California’s recycling program, can add complexity to your sales and inventory processes. To simplify this, Acumatica offers a robust CRV (California Redemption Value) feature designed to automate the inclusion of environmental fees on relevant transactions.

This guide outlines how to configure and utilize this feature to ensure accurate compliance within your ERP system.

Understanding the CRV Feature

The CRV functionality in Acumatica allows you to identify products subject to environmental fees and automatically append the appropriate fee to sales transactions.

• Non-Stock Item Requirement: CRV fees are configured as non-stock items.
• Automation: When a beverage or product subject to the recycling program is sold, the system automatically adds the associated CRV item as a separate line on the transaction.
• Visibility: New fields, such as “Parent Item” and “Child Item,” have been added to Sales Orders, Shipments, and Invoices to clearly distinguish between the main product and its associated environmental fee.

How to Configure CRV in Acumatica

To enable and manage CRV fees for your products, follow these configuration steps:

1. Setup the Stock Item

1. Navigate to the Stock Item screen.
2. Select the relevant item.
3. Go to the Price/Cost tab.
4. In the CRV Item field, select the appropriate non-stock item configured for the fee.
5. On the General tab, utilize the CRV Amount field to define the specific fee amount based on the selected Unit of Measure (UOM).

2. Configure Customer Locations

For the system to apply these fees, you must also define which customers are subject to CRV:

1. Navigate to the Customer Locations screen.
2. Open the default location for the desired customer.
3. Ensure the Include in CRV checkbox is selected.
   • Note: If this box is unchecked, the CRV item will not be displayed or applied to Sales Orders for this location.

How It Works in Sales Orders

Once configured, the process is seamless:

• When you create a Sales Order for a customer with “Include in CRV” enabled, adding a parent item that has a CRV item configured will trigger the system to automatically insert the CRV fee as a new line.
• The system intelligently applies the same quantity and warehouse settings to the child (CRV) item as the parent item.

By leveraging these features, your team can maintain compliance with California’s recycling requirements without manual intervention, reducing the risk of errors during the sales process.

Are you interested in learning how to configure other automated tax or fee structures within your Acumatica environment?

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Welcome to the future of customer loyalty and revenue growth. Biz-Tech Services Gift Card Processing, seamlessly integrated with Acumatica, provides a high-ROI solution that allows your company to sell serialized gift cards and process them as a primary payment method. This solution is designed to streamline your financial workflows while enhancing the customer experience.

Setting the Foundation: Initial Setup

The first step in your journey is configuring your Payment Methods. To ensure clean financial tracking, it is strongly recommended to create a dedicated General Ledger account specifically for your gift card items. By linking a cash account to this method, you can define a ‘Default Gift Card’ that will automatically populate during the payment process, ensuring a smoother experience for your users.

Configuring for Success: Mapping and Security

The Gift Card Preferences screen is the heart of your configuration. Here, you can establish vital mapping between external SKUs and your internal Acumatica items, which is essential for businesses operating across multiple commerce platforms.

Security is a paramount concern, which is why the system offers two distinct numbering modes:

1. Numbering Segments: Allows you to define a structured, auto-incremental sequence.

2. Random Numbering: A powerful tool to prevent unauthorized use by generating unique strings based on the quantity of cards in a sales order, rather than following a predictable pattern.

Flexible Inventory Management: Stock vs. Non-Stock

Biz-Tech supports both inventory models to fit your specific business needs:

1. Non-Stock Items: Fulfillment is direct. Once a gift card is sold on a standard Sales Order, the system generates serial numbers visible in a dedicated popup for the user. For these items, ‘Ship Complete’ is utilized as the standard shipping rule.

2. Stock Items: For businesses managing physical cards, Stock Items offer deeper control. You must create a specific Lot/Serial Class to track serial numbers and expiration dates. These cards are brought into the system via the Receipts screen, and when a customer makes a purchase, the system requires an allocation from the available pool to ensure only cards currently in your warehouse are sold and tracked.

Seamless Sales and Payment Processing

Selling a gift card is as simple as any other transaction in Acumatica. Whether an order is created manually or imported from an external system, gift card details—including the customer ID and order number—are automatically stored in the GIFT CARDS tab of the Payment Methods screen once a regular Sales Order with Gift Card inventory in its line is created, shipped if needed, and the invoice is released. Just do not forget to have the correct serial number for the item

Then you can process a payment and purchase by Gift Card. Simply have your Sales Order ready with the appropriate line amounts and quantities. On the Payments tab, select your configured Gift Card payment method and the specific serial number. After the payment is released, the card amounts are adjusted automatically in the system. You are able to use the Gift Card partially.

After the Payment is release, all the transactions are available on Payment Methods Screen.

Advanced Visibility: Tracking, Returns, and API Integration

Total visibility is provided through the Gift Card History and Gift Card Summary screens, accessible via the Payment Methods screen. The History screen allows you to view every single transaction associated with a card, from its initial issuance to every partial payment made. You even have the flexibility to manually create a card here if needed.

Managing returns is equally streamlined. By using the Return Order (RC type), you can bring a gift card back into inventory and the system will automatically update its balance. For modern, multi-channel retailers, the Biztech API endpoint allows you to import gift card information from external systems effortlessly. This ensures that your Acumatica system remains the single source of truth for all gift card balances, whether they were sold in-store or online.

Drive your business forward with the precision and power of Biz-Tech Gift Card Processing

The post How to Set Up Gift Card Processing in Acumatica appeared first on Biz-Tech Services.

Warehouse and Customer Setup “Now for the infrastructure. On the Warehouses screen (IN204000), identify your consignment warehouse and ensure the ‘Use For Consignment’ checkbox is selected. Without this, you won’t be able to link it to the Consignment Settings. Once that’s active, go to the Customers screen and navigate to the Shipping tab. Here, you must add that specific warehouse to the Consignment Warehouse field. This customer-level setting will override any default selections when you create an order for them.”

The Sales Order Workflow “With the setup complete, let’s create a Sales Order. Select Order Type CN and choose your customer. After adding your items, proceed through the standard shipment creation and confirmation. The most important step here is to press the ‘Update IN’ button. This action issues items from your main warehouse and receives them into the consignment warehouse, automatically generating a Transfer-type Purchase Receipt.”

Selling and Returning Items “Once the items are in the consignment warehouse and the order status is ‘Consignment’ or ‘Partial Consignment’, you’ll see two key actions in the menu: ‘Consignment Sell Items’ and ‘Consignment Return Items’.

When you select one, a popup appears for item and quantity selection. Every time you add a quantity in these popups, the system automatically creates a new Sales Order. The type of order created depends entirely on what you set earlier in the Sales Order Preferences for ‘Invoice Order Type’ and ‘Return Order Type’.”

Managing Consignment Physical Inventory “Finally, let’s talk about reconciliation. You can perform physical inventory specifically for stock at customer locations. To do this, create a PI Type with the ‘Consignment Inventory Count’ checkbox selected, which enables fields for the specific Customer and Location. When you complete this PI process, the system automatically generates a Consignment Invoice for any consumed items, following the same logic as the manual ‘Sell Items’ process. When all items are sold or returned, the original Consignment Order will automatically close

It’s important to understand that these statuses are entirely distinct from regular sales order statuses; they function independently to specifically track the consignment flow.

• Open: This is the starting point. When you first create a consignment order, it sits in “Open” status, meaning none of the items have been shipped to the customer yet.
• Partial Consignment: As soon as you ship some, but not all, of the ordered items, the status shifts here. This indicates that part of your stock is at the customer’s location while the rest is still pending shipment.
• Consignment: Once every item on the order has been shipped, the status becomes “Consignment”. At this stage, all items are officially part of the consignment inventory held by the customer.
• Closed: This is the final stage. The order moves to “Closed” automatically only when all ordered items have been shipped and every one of those items has been either successfully sold or returned to your warehouse.

Once an order is Closed, the “Consignment Sell” and “Consignment Return” buttons are disabled, and while you can still see the order-level data in generic inquiries, the item-level details will no longer appear in the “Consignment Item Details” inquiry

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First up on the list: Shopify credentials. Honestly, this is the bedrock of your entire integration because before a single piece of inventory can even think about syncing, Acumatica and Shopify need a secure encrypted line of communication. And right below that, you’ve got your API key, password, and access token. Now, these aren’t just random strings of text. These are the secure digital handshakes that authorize the system to pull and push your valuable data. It’s really just three straightforward steps: Create a unique store code, enter your secure API keys, and test the connection.

Let’s move over to the import settings. And I’ve got to say, this is where the sheer flexibility of the Shopify connector really starts to shine. Take a look at the default import options section. You aren’t forced into one rigid path here at all. You can dynamically map incoming Shopify orders so they land in Acumatica as standard sales orders, sales order invoices, or even direct accounts receivable invoices. It totally adapts to how your specific branch actually operates.

Now, sticking with that same screen, but just panning down a bit, we hit the financial status mapping matrix. What’s super fascinating here is how it bridges the language barrier between e-commerce and enterprise accounting. Shopify uses these very specific statuses, right? Things like ‘authorized’ or ‘partially_refunded’. Well, this matrix lets you map those exact tags directly into Acumatica. So, an order marked ‘paid’ in Shopify instantly behaves exactly like a paid entity in your ERP. Zero guesswork required.

Continuing on with the financial setup, let’s look at the payment options block. When a customer swipes a credit card on your Shopify store, that captured transaction obviously needs a home in Acumatica. See that ‘payment method’ field that’s currently set to ‘check’? This allows you to meticulously link those digital transactions to your internal payment types in the ERP. You can even set it to automatically release the payment right during the import. That means you’re automating cash receipts from the exact second the customer hits checkout. Right below payments: taxes. You’ll notice fields for customer tax zone, tax ID, and tax category. And they’re mapped here with the code ‘shop tax’. Since tax liability is usually determined by where the customer or vendor is geographically located, this configuration makes sure the integration automatically assigns the correct tax zones and filters out exempt items.

Glancing over to the right side of the import settings, we find the customer and item information panels. Just imagine a brand new customer buys a newly launched product variant on your site. Well, by simply checking ‘import customer’ and ‘import item,’ the system automatically ingests that fresh data and builds entirely new profiles and inventory records in Acumatica totally from scratch.

Let’s zoom in a little tighter on the item mappings tab. Think of this as the absolute control center for your product data. Notice those columns: create, update, import, and export. This is bidirectional synchronization in action. Basically, you dictate exactly which system is the source of truth. Want Acumatica to control the price and push it out to Shopify? Check ‘export’. Want Shopify to dictate the product description? Check ‘import’. If you leave these specific mapping checkboxes unselected for fields like price or weight, the Shopify integrator is going to bypass them entirely during its sync cycle.

Next up is the cross-reference tab. This drop-down functionality maps Shopify shipping carriers precisely to Acumatica’s ‘ship via’ codes. For example, if a customer selects UPS ground at checkout, mapping UPS ground to your internal code makes sure the delivery settings on the sales order are populated flawlessly. Similarly, by toggling the field selector to Payment Method, you can map your Shopify payment sources directly to your corresponding Acumatica payment types to ensure accurate financial tracking for every order

And beyond just shipping methods, we actually have to align where the physical goods reside, right? That’s done through location synchronization. This underlying logic maintains flawless warehouse data between both platforms. The crucial detail here is that the location ID from Acumatica is securely stored directly within Shopify’s info tab. This precise link ensures that inventory is decremented from the correct physical warehouse, preventing that nightmare of overselling and keeping your physical and digital shelves perfectly aligned.

A tool like the Biz-Tech Shopify connector is incredibly powerful, but its true magic relies entirely on the precision of these initial setups. So, review your own implementation checklists, tune those default options, and prepare to truly reap the rewards of seamless automation.”

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Let’s look at our road map for today. Defining kit specifications. This is where we shift from global preferences down to the item specific rules. So before a kit can actually do anything useful on a sales order, you have to hit a few prerequisites. Obviously, you’ve got to mark the specification as active. Then you need to select explode kit, which basically tells the system, hey, this item is allowed to be broken down into its component parts.

But here is a really critical concept. You absolutely must assign a kit placeholder item. See, because a kit consists of multiple components, when it explodes on the sales order, all those individual parts get added. To stop your system from double counting the cost of the components and the master kit itself. The kit item is actually replaced by this non-stop placeholder item.

But let’s look a little further down to that kit has options checkbox. It dynamically reveals the option category and option codes tabs down at the bottom of your screen. That’s what allows you to build those highly customizable bundles where customers can literally pick and choose their specific components. So, it’s pretty vital to understand the distinction here. Option categories are your broad classifications. Think size, color, or maybe processor type. Option codes, on the other hand, are the actual specific selections within those categories like 8×10 black or 2.6 GHz CPU.

Notice that required checkbox from the setup. If you marked an option category as required during your backend configuration, this popup will literally force the sales rep to pick an option code before they can even proceed with the kit order.

So, let’s move on and see how this actually builds into the explosion phase. In your backend settings, you had a choice for the explode option, automatic or prompt. If you chose automatic. Well, the system just does the work for you. The moment the item is entered, it instantly explodes into its component parts right on the sales order screen.

But if you chose prompt, the system actually pauses and empowers the sales team. It gives them a choice, prompting them to decide if they actually want to explode those components right then and there. If you selected prompt back in the configuration, this exact message box gets triggered during a live sales order. It simply asks, do you want to explode the kit components?

Let’s talk about generating those final documents. Direct your eyes to the detail grid on this sales order screen. There’s a specific checkbox highlighted right there. Mark for kit assembly on Sales Order line and Allow Kit Assembly Generation on SO Preferences.

Once your kit is on the order, taking this box tells the system that this specific line item requires a formal assembly process before it can be shipped out. This checkbox will be totally disabled if you’re working with a non-stock item. It’s specifically designed for goods that require physical warehouse assembly.

Generating kit assemblies. Once generated, a link assembly document number will dynamically appear right there in the details tab of your sales order. Your sales rep instantly knows the whole assembly document has been created for the warehouse now that your front-end sales team and your backend settings are perfectly aligned. Because understanding this workflow isn’t just about clicking the right buttons. It’s about empowering your teams to work with frictionless precision. Thanks so much for joining me for this explainer and happy configuring

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