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The Cloud ERP System for Modern Business

Streamline dispatching, reduce response times, and minimize costs with the Acumatica’s field service management software that works with CRM, sales, inventory, purchasing, accounting, and financial reporting. With a 360-degree view of customer activities, improve the overall customer experience and elevate customer satisfaction to earn higher recurring revenues and gain a competitive advantage. All the applications are web-based and accessible from any device, anytime, anywhere, which is ideal for your field workforce.

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Scheduling, Dispatching & Call Center

Quickly capture service needs and access customer information, product history, and resources required to shorten time between call receipt and job assignment. Create daily or weekly schedules automatically on the graphical dispatch board utilizing colors to identify the status of each service order.

Service Contract Management

Visibility on renewal dates for each contract helps preserve the revenue. Dashboards can alert the service team of expiring contracts. Your team can create and manage multiple service schedules per customer and fine-tune appointments using the Schedule Calendar Board.

Route Planning

Routes are plotted in Google Maps for each service person with lists of required resources. Graphically displaying the routes visually informs the dispatcher of order status with different colors enabling them to rapidly respond and make route changes.

Equipment Maintenance

Records the complete history of the equipment or machine installed at each customer’s site and tracks repair parts in stock. With Acumatica’s integration of sales and service stores the equipment records through quoting, order, delivery, installation, and then service work in the field.

Bring Value to Business Management

Financial Management

Financial management software provides businesses with a full suite of accounting functions to track daily financial operations and generate quarterly and annual financial statements. In addition, it provides tools for reporting, analysis, budgeting, and planning.

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“Biz-Tech Services, Inc has been working with Kings Hawaiian for over 5 years and has been instrumental on keeping our ERP system updated and also with new software implementations. We like working with Biz-Tech Services Inc. as they are a true business partner that we know we can count on.”

– Juan Pacheco Najar

Equipment Management

The Equipment Management application extends Service Management capabilities to record the history of customer-owned or company-owned equipment. Avoid mischarges and objections by establishing warranty offers for equipment or components. Keep track of serial numbers, define default vendors, and track sale and installation dates for each component.

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“I have known Fred Alumyan of Biz-tech Services for over a decade. There isn’t a more reliable or consummate professional in Southern California. Over the years Biz-Tech has provided our company with superior consulting and installation services on a wide range of software and customized accounting, finance, sales, marketing and forecasting.”

– Edward Rodriguez

Service Management

Maximize dispatching by scheduling the right people at the right time and obtain real-time data for work taking place in the field. Acumatica Service Management provides contract management, appointment schedules, and a full-featured mobile application for service-driven businesses, wholesale distributors, construction companies, and manufacturers for deliveries, installation, or remote service operations.

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“I couldn’t be happier with the decision I made to use Biz-Tech to upgrade our very out dated business operating system. As our company continues to grow they have made the process of scaling with our business a breeze. Truly one of the best decisions we have made as a company was choosing Biz-Tech. “

– Shareen King

Ready to Implement the #1 Cloud-Based ERP System?

Biz-Tech Services is here to guide, train, and help you implement Acumatica, the #1 Cloud-Based ERP System.

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